REFUND POLICY
Thank you for choosing our YBB bakery for your sweet treats. We take pride in providing high-quality baked goods made with love and care. Due to the nature of our products and the perishable nature of food items, we have implemented a strict no refund policy. Please review the following terms and conditions:
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1. All Sales Final: Once an order is placed and payment is made, it is considered final and non-refundable. We do not offer refunds, returns, or exchanges for any reason, including but not limited to customer dissatisfaction, change of mind, or incorrect order placement.
2. Quality Assurance: We strive to ensure that all our products meet the highest standards of quality and taste. If you have any concerns or issues with your order, please contact us within 24 hours of pickup or delivery, and we will do our best to address the issue. However, this does not guarantee a refund or replacement.
3. Allergen Disclaimer: Our baked goods may contain allergens such as nuts, dairy, gluten, or soy. It is the customer's responsibility to inform us of any specific dietary restrictions or allergies at the time of placing the order. We cannot be held liable for any adverse reactions or health issues resulting from the consumption of our products.
4. Order Accuracy: We take great care to ensure that all orders are prepared accurately and according to the customer's specifications. However, if there is an error or mistake with your order, please notify us immediately, and we will make every effort to rectify the situation. This may include providing a replacement or offering store credit, at our discretion.
5. Force Majeure: In the event of unforeseen circumstances or events beyond our control, such as natural disasters, power outages, or other emergencies, we reserve the right to cancel or reschedule orders. In such cases, we will make every effort to notify affected customers and provide alternative options. However, we cannot be held responsible for any inconvenience or loss resulting from such circumstances.
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By placing an order with our bakery, you acknowledge and agree to abide by